Digital-First Relationship Banker II Trusted Client Advocate

U.S. Bank; Springfield (OR); On-site; USD 68,164,000 - 83,182,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker who will engage customers through in-person visits, appointments, and digital channels to provide trusted financial guidance and onboarding of new accounts.

This role emphasizes building durable client relationships, promoting deposit and loan products, and helping clients leverage digital tools while collaborating with the branch team to deliver exceptional service.

Qualifications

• High school diploma or equivalent.
• Typically has four to five years of retail banking experience or equivalent training.

Responsibilities

• Open new consumer and business accounts and complete service requests.
• Explain and educate clients on deposit and loan products and digital tools.
• Build relationships with clients through proactive outreach and follow-up.
• Collaborate with branch teammates to serve clients efficiently.
• Maintain knowledge of banking policies and procedures.

Skills

Relationship building

Customer service

Sales experience

Communication

Digital banking

Proactive outreach

Education

High school diploma

Tools

Retail banking software

Job description

U.S. Bank is seeking a Relationship Banker who will engage customers through in-person visits, appointments, and digital channels to provide trusted financial guidance and onboarding of new accounts.

This role emphasizes building durable client relationships, promoting deposit and loan products, and helping clients leverage digital tools while collaborating with the branch team to deliver exceptional service.