Relationship Banker II: Digital-First Client Advisor

Us Bank; Seattle (WA); On-site; USD 40,000 - 49,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, by appointment, and digital channels. You will provide guidance on deposits, loans, and digital tools, building trust by understanding each client’s goals and offering tailored solutions.

This role emphasizes proactive outreach, collaboration with branch teams, and the ability to open new accounts while ensuring a smooth, digital-first client experience.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Client communication

Banking policies

Retail products

Customer service

Sales campaigns

Digital products

Digital mindset

Needs assessment

Financial services

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, by appointment, and digital channels. You will provide guidance on deposits, loans, and digital tools, building trust by understanding each client’s goals and offering tailored solutions.

This role emphasizes proactive outreach, collaboration with branch teams, and the ability to open new accounts while ensuring a smooth, digital-first client experience.