Digital-First Relationship Banker II

U.S. Bank; Tucson (AZ); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Pregnancy leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Relationship Banker who will build strong client relationships across in-person, appointment, and virtual channels, offering personalized guidance on deposit and loan products.

The role emphasizes a digital-first approach, collaboration with branch teams, and proactive outreach to meet each client’s goals. Responsibilities include opening new accounts, processing requests, educating clients on online services, and leveraging technology to enhance the client experience with high

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Thorough knowledge of all retail products and services.
• Proven customer service and interpersonal skills.
• Experience in participating in sales campaigns/promotions.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.
• Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively.
• Experience in the financial services industry preferred.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engage and communicate effectively with clients across channels.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts and completes service requests.
• Educates clients on digital products and services to meet financial needs.
• Utilizes resources and technologies to optimize the client experience and serve with accuracy.

Skills

Relationship banking

Sales experience

Communication skills

Digital banking

Customer service

Job description

U.S. Bank seeks a Relationship Banker who will build strong client relationships across in-person, appointment, and virtual channels, offering personalized guidance on deposit and loan products.

The role emphasizes a digital-first approach, collaboration with branch teams, and proactive outreach to meet each client’s goals. Responsibilities include opening new accounts, processing requests, educating clients on online services, and leveraging technology to enhance the client experience with high