Digital-First Relationship Banker II

U.S. Bank; Hercules (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Disability insurance

Life insurance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, appointment, and virtual channels, providing trusted financial counsel and a digital-first experience.

You will assess client goals, discuss banking needs, and educate on products while ensuring accuracy and exceptional service. The role emphasizes proactive outreach, building strong client relationships, and collaborating with the branch team to open accounts and process requests.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services and recommend solutions.
• Open new consumer and business accounts and process service requests.
• Perform basic transactions with accuracy and greet clients to ensure a positive experience.
• Collaborate with branch team members to serve clients efficiently.

Skills

Relationship building

Customer service

Sales experience

Communication

Digital channels

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, appointment, and virtual channels, providing trusted financial counsel and a digital-first experience.

You will assess client goals, discuss banking needs, and educate on products while ensuring accuracy and exceptional service. The role emphasizes proactive outreach, building strong client relationships, and collaborating with the branch team to open accounts and process requests.