Digital-First Relationship Banker I

U.S. Bank; Florence, Northern (AZ, KY); Hybrid; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare

Dental & Vision

401(k)

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank is hiring a Relationship Banker to engage clients across in-person, appointment-based, and virtual channels, offering personalized financial guidance.

The role focuses on understanding customers’ banking needs, opening accounts, and promoting digital tools to enhance self-service experiences. Candidates should have a high school diploma or equivalent and typically less than four years of retail banking experience.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank policies and procedures.
• Proven customer service and interpersonal skills.
• Experience with digital products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach.
• Identify solutions for clients based on their needs and communicate options.
• Open new consumer and business accounts and process requests.
• Educate clients on digital products and self-service tools.
• Collaborate with branch team members to serve clients with accuracy.

Skills

Relationship building

Client communication

Digital banking

Self-service tech

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker to engage clients across in-person, appointment-based, and virtual channels, offering personalized financial guidance.

The role focuses on understanding customers’ banking needs, opening accounts, and promoting digital tools to enhance self-service experiences. Candidates should have a high school diploma or equivalent and typically less than four years of retail banking experience.