Digital-First Relationship Banker I

Us Bank; Queen Creek (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking Relationship Bankers who build trusted client relationships across in-person, appointment, and digital channels, assess banking needs, open accounts, and educate customers on deposit and loan products.

The role requires a high school diploma and typically less than four years in retail banking; it emphasizes proactive outreach, digital product demonstrations, and collaboration with branch teams to deliver exceptional service.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build relationships with clients across in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team members to serve clients.
• Identify solutions based on customers' goals and needs.

Skills

Relationship building

Communication skills

Bank policies

Customer service

Digital products

Digital first mindset

Needs assessment

Financial services

Education

High school diploma or equivalent

Retail banking experience (less than 4 years)

Job description

U.S. Bank is seeking Relationship Bankers who build trusted client relationships across in-person, appointment, and digital channels, assess banking needs, open accounts, and educate customers on deposit and loan products.

The role requires a high school diploma and typically less than four years in retail banking; it emphasizes proactive outreach, digital product demonstrations, and collaboration with branch teams to deliver exceptional service.