Digital-First Relationship Banker I

Us Bank; Colorado Springs (CO); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Sick and Safe Leave

Parental leave

Life insurance

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person and virtual channels, providing trusted financial guidance and handling basic transactions. The role emphasizes a digital-first approach, leveraging digital tools to enhance the client experience and meet banking needs.

The candidate will build ongoing client relationships, open accounts, and work with branch teams to deliver services while adhering to NMLS requirements and regulatory standards.

Qualifications

• Experience in retail banking or related field preferred.
• Strong interpersonal and communication skills.
• Ability to educate customers on digital banking tools.

Responsibilities

• Build relationships with clients across multiple channels (in person, by appointment, virtual).
• Assist customers with deposits, loans, and opening accounts.
• Educate clients on digital banking products and services and refer to appropriate solutions.

Skills

Customer service

Communication

Relationship building

Digital product knowledge

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person and virtual channels, providing trusted financial guidance and handling basic transactions. The role emphasizes a digital-first approach, leveraging digital tools to enhance the client experience and meet banking needs.

The candidate will build ongoing client relationships, open accounts, and work with branch teams to deliver services while adhering to NMLS requirements and regulatory standards.