Digital-First Relationship Banker: Client Advisor

Us Bank; Reynoldsburg (OH); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker in Reynoldsburg, OH to engage customers across in-person, by appointment, and virtual channels, offering guidance on banking products and services. The role emphasizes a digital-first approach and strong client relationships to meet customers’ financial goals.

You will build trust, open accounts, process requests, and educate clients about digital tools while collaborating with branch teams to deliver excellent service and accurate processing.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience.
• Proactive outreach and follow-up with clients.
• Knowledge of consumer and business banking products.

Responsibilities

• Build relationships with clients across multiple channels including in-person, by appointment, and virtually.
• Educate clients on available deposit and loan products and services.
• Open new consumer and business accounts and complete service requests.
• Provide a consistent, digital-first client experience and assist with overall banking needs.

Skills

Relationship building

Proactive outreach

Client communication

Digital banking knowledge

Financial services experience

Job description

U.S. Bank is seeking a Relationship Banker in Reynoldsburg, OH to engage customers across in-person, by appointment, and virtual channels, offering guidance on banking products and services. The role emphasizes a digital-first approach and strong client relationships to meet customers’ financial goals.

You will build trust, open accounts, process requests, and educate clients about digital tools while collaborating with branch teams to deliver excellent service and accurate processing.