Digital-First Relationship Banker | Client Advisor

U.S. Bank; Plainfield (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across multiple channels, advising on banking products and services with a digital-first approach. The role emphasizes building trust and ongoing client education to meet financial goals.

The position requires NMLS registration, background checks, and a commitment to providing excellent service while leveraging digital tools to enhance the client experience. Strong interpersonal skills are essential.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build relationships with clients through in-person, appointment, and virtual engagements.
• Educate clients on deposit and loan products and services and recommend solutions.
• Open new consumer and business accounts and process service requests.
• Proactively educate clients on digital products and self-service options to meet financial needs.

Skills

Relationship building

Customer service

Digital banking

Communication

Negotiation

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across multiple channels, advising on banking products and services with a digital-first approach. The role emphasizes building trust and ongoing client education to meet financial goals.

The position requires NMLS registration, background checks, and a commitment to providing excellent service while leveraging digital tools to enhance the client experience. Strong interpersonal skills are essential.