Digital-First Relationship Banker

U.S. Bank; Santa Monica (CA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Parental leave

Sick leave

Job summary

U.S. Bank in Santa Monica is seeking a Relationship Banker to engage clients across in-person appointments and digital channels, delivering trusted financial guidance while promoting deposit and loan products.

You will open accounts, process basic transactions, and educate clients on self-service digital tools. This role emphasizes building strong client relationships, collaborating with branch teams, and delivering an exceptional customer experience.

Qualifications

• High school diploma or equivalent
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients
• Maintains a working knowledge of consumer and business banking products and services including digital products and services
• Opens new consumer and business accounts, completes service requests and submits credit applications
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs

Skills

Relationship building

Communication

Digital banking

Sales experience

Customer service

Digital-first mindset

Job description

U.S. Bank in Santa Monica is seeking a Relationship Banker to engage clients across in-person appointments and digital channels, delivering trusted financial guidance while promoting deposit and loan products.

You will open accounts, process basic transactions, and educate clients on self-service digital tools. This role emphasizes building strong client relationships, collaborating with branch teams, and delivering an exceptional customer experience.