Digital-First Relationship Banker II

U.S. Bank; Simi Valley (CA); On-site; USD 57,000 - 69,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Pregnancy disability and parentalleave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in California is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance while promoting digital-first banking options. You will assess needs and open accounts, educate on products, and build durable client relationships.

You will collaborate with branch team members to serve clients, process transactions, and support digital service adoption, with compliance to banking regulations and ongoing customer care.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience.

Responsibilities

• Engage customers through in-person, appointment, and virtual channels to provide banking solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital self-service options.
• Develop collaborative partnerships with branch teammates to serve clients.
• Ensure accurate data collection and comply with NMLS/SAFE Act requirements.

Skills

Relationship building

Client consultation

Digital banking

Sales awareness

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

U.S. Bank in California is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance while promoting digital-first banking options. You will assess needs and open accounts, educate on products, and build durable client relationships.

You will collaborate with branch team members to serve clients, process transactions, and support digital service adoption, with compliance to banking regulations and ongoing customer care.