Digital Banking Relationship Advisor

U.S. Bank; Northern (KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to serve the Central St. Louis area.

The role focuses on building trusted client relationships across in-person and digital channels, opening accounts, and guiding customers on banking products. You will collaborate with branch teams to deliver excellent service and meet customers’ financial goals. The position emphasizes a digital-first mindset and proactive outreach to identify customers’ needs, offering tailored solutions and ensuring accurate

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong communication and interpersonal skills; proficient with digital banking tools.

Responsibilities

• Build and nurture client relationships through in-person, appointment-based, and digital channels.
• Open new consumer and business accounts and process service requests.
• Provide guidance on deposit and loan products, and educate clients on digital self-service options.
• Collaborate with branch team to deliver excellent customer experiences and operational excellence.

Skills

Client relationship building

Proactive outreach

Customer service

Communication

Digital banking familiarity

Education

High school diploma or equivalent

3–4 years retail banking experience

Tools

Digital products and self-service technologies

Job description

U.S. Bank is seeking a Relationship Banker to serve the Central St. Louis area.

The role focuses on building trusted client relationships across in-person and digital channels, opening accounts, and guiding customers on banking products. You will collaborate with branch teams to deliver excellent service and meet customers’ financial goals. The position emphasizes a digital-first mindset and proactive outreach to identify customers’ needs, offering tailored solutions and ensuring accurate