Digital-First Relationship Banker

U.S. Bank; Phoenix (AZ); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) employer‑funded retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker in Phoenix to build trusted client relationships, engage customers across channels, and promote digital self-service tools. You will assess banking needs, open accounts, process requests, and partner with the branch team to deliver exceptional service.

The role emphasizes proactive outreach, deep product knowledge, and adherence to regulatory requirements while supporting customers through ongoing guidance and service excellence.

Qualifications

• High school diploma or equivalent required.
• Typically five+ years of retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage clients via in-person, appointment, and virtual channels to assess needs and provide solutions.
• Open new consumer and business accounts and complete service requests.
• Educate clients on digital products and self-service options to meet financial goals.

Skills

Relationship building

Proactive outreach

Client communication

Digital products knowledge

Sales campaigns

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Phoenix to build trusted client relationships, engage customers across channels, and promote digital self-service tools. You will assess banking needs, open accounts, process requests, and partner with the branch team to deliver exceptional service.

The role emphasizes proactive outreach, deep product knowledge, and adherence to regulatory requirements while supporting customers through ongoing guidance and service excellence.