Senior Relationship Banker - Digital-First Client Counselor

Us Bank; Florence (AZ); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Relationship Banker in Arizona to build lasting client relationships across in-person, appointment, and digital channels.

You will assess customers’ banking needs, explain deposit and loan products, open new accounts, process transactions, and ensure accurate data entry with strong compliance. With a digital‑first mindset, you will educate clients on digital banking tools, proactively identify solutions, participate in sales campaigns, and partner with branch colleagues to

Qualifications

• High school diploma or equivalent.
• Typically 5+ years of retail banking experience or equivalent training.

Responsibilities

• Engage clients via in-person, by appointment, and virtual channels to provide counsel.
• Assess banking needs and educate on deposit and loan products.
• Open new consumer and business accounts and process service requests.
• Promote digital products and self-service technologies to clients.
• Collaborate with branch teammates to deliver excellent service.

Skills

Relationship building

Customer outreach

Digital banking

Communication skills

Sales experience

Education

High school diploma or equivalent

Tools

CRM systems

Job description

U.S. Bank seeks a Relationship Banker in Arizona to build lasting client relationships across in-person, appointment, and digital channels.

You will assess customers’ banking needs, explain deposit and loan products, open new accounts, process transactions, and ensure accurate data entry with strong compliance. With a digital‑first mindset, you will educate clients on digital banking tools, proactively identify solutions, participate in sales campaigns, and partner with branch colleagues to