Digital-First Relationship Banker

U.S. Bank; Phoenix, Northern (AZ, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Holiday opportunities

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels while you build trusted relationships. You will assess banking needs, open accounts, and guide clients through digital products with a digital-first mindset.

Strong communication and proactive outreach are essential to deliver tailored solutions for consumer and business clients. You’ll work with the branch team to ensure accurate processing and excellent service delivery.

Qualifications

• High school diploma or equivalent required.
• Strong ability to build and foster relationships with clients.
• Experience in customer service and interpersonal skills.

Responsibilities

• Build and foster client relationships through in-person, appointment, and virtual interactions.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital banking products and services.
• Collaborate with branch teammates to deliver excellent client experience.

Skills

Relationship building

Customer service

Communication skills

Proactive outreach

Digital product demo

Education

High school diploma or equivalent

Tools

CRM systems

Self-service digital tools

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels while you build trusted relationships. You will assess banking needs, open accounts, and guide clients through digital products with a digital-first mindset.

Strong communication and proactive outreach are essential to deliver tailored solutions for consumer and business clients. You’ll work with the branch team to ensure accurate processing and excellent service delivery.