Digital-First Relationship Banker

U.S. Bank; Minneapolis (MN); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Life insurance

Parental leave

Job summary

U.S. Bank in Minneapolis is seeking a Relationship Banker who will engage customers across in-person, appointment, and digital channels to provide trusted financial guidance while delivering a digital-first client experience.

You will assess needs, open new consumer and business accounts, process basic transactions, and promote deposit and loan products. You’ll educate clients on self-service tools, collaborate with branch teams, and strive for accurate, compliant service, leveraging technology

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related retail banking experience.

Responsibilities

• Engage clients via multiple channels to provide guidance and build trust.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and self-service tools.
• Identify solutions that meet customers' needs and promote products.
• Collaborate with branch teammates to serve clients efficiently.
• Develop relationships through proactive outreach and follow-up.

Skills

Relationship building

Customer service

Communication skills

Digital product knowledge

NMLS knowledge

Financial services knowledge

Education

High school diploma

Job description

U.S. Bank in Minneapolis is seeking a Relationship Banker who will engage customers across in-person, appointment, and digital channels to provide trusted financial guidance while delivering a digital-first client experience.

You will assess needs, open new consumer and business accounts, process basic transactions, and promote deposit and loan products. You’ll educate clients on self-service tools, collaborate with branch teams, and strive for accurate, compliant service, leveraging technology