Digital-First Client Relationship Banker

U.S. Bank; Fenton (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation 2–5 weeks depending on因素

Up to 11 paid holidays

Adoption assistance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering tailored financial guidance and digital-first solutions.

You will educate clients on deposit and loan products, process accounts, and build lasting relationships with a focus on accuracy and excellent service. The role emphasizes regulatory compliance, NMLS registration, and collaboration with branch teams to deliver an optimal client experience and drive growth

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to meet their financial needs.
• Maintains knowledge of consumer and business banking products and services including digital tools.

Skills

Customer service

Relationship building

Digital banking knowledge

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering tailored financial guidance and digital-first solutions.

You will educate clients on deposit and loan products, process accounts, and build lasting relationships with a focus on accuracy and excellent service. The role emphasizes regulatory compliance, NMLS registration, and collaboration with branch teams to deliver an optimal client experience and drive growth