Digital-First Banking Relationship Consultant

U.S. Bank; Republic (MO); On-site; USD 57,308,160 - 63,038,976; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic term)

Disability (short-term & long-term)

Parental leave & paid vacation

401(k) and retirement plan

Paid holidays and sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across multiple channels, assess their banking needs, and provide tailored financial solutions.

The role involves educating clients on deposit and loan products, processing account openings, and promoting self-service digital tools to enhance the client experience. A background in retail banking and compliance with NMLS requirements are part of the job.

Qualifications

• High school diploma or equivalent required.
• Retail banking experience or equivalent training preferred.
• NMLS registration and background/credit checks may apply.

Responsibilities

• Build relationships with customers across in-person, by appointment, and virtual channels.
• Educate clients on deposit and loan products and services and recommend solutions.
• Open new consumer and business accounts and process service requests.
• Proactively educate clients on digital products and self-service tools.
• Collaborate with branch teams to deliver an optimal client experience.

Skills

Relationship-building

Customer service

Communication

Digital banking knowledge

Financial products knowledge

Education

High School diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across multiple channels, assess their banking needs, and provide tailored financial solutions.

The role involves educating clients on deposit and loan products, processing account openings, and promoting self-service digital tools to enhance the client experience. A background in retail banking and compliance with NMLS requirements are part of the job.