Digital-First Relationship Banker

U.S. Bank; Louisville, Northern (KY, KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Sick and Safe Leave

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker in Louisville, KY to engage customers across in-person, appointment, and virtual channels, providing trusted financial guidance.

The role involves opening accounts, processing transactions, and promoting digital tools while adhering to banking policies and security measures. The ideal candidate has strong communication and customer service skills, with a focus on building long-term client relationships and delivering a seamless banking experience in a

Qualifications

• High school diploma or equivalent required.
• Prior retail banking experience helpful but not always required.
• Ability to build relationships and communicate effectively with clients.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Provide counsel on banking products and services to meet client goals.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital banking options and self-service tools.
• Collaborate with branch team to deliver excellent customer experience.

Skills

Relationship building

Client communication

Customer service

Digital banking knowledge

Problem solving

Education

High school diploma or equivalent

Tools

CRM systems

Digital self-service tools

Job description

U.S. Bank is seeking a Relationship Banker in Louisville, KY to engage customers across in-person, appointment, and virtual channels, providing trusted financial guidance.

The role involves opening accounts, processing transactions, and promoting digital tools while adhering to banking policies and security measures. The ideal candidate has strong communication and customer service skills, with a focus on building long-term client relationships and delivering a seamless banking experience in a