Relationship Banker I — Digital-First Client Advisor

U.S. Bank; Northern (KY); Hybrid; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Kentucky is seeking a Relationship Banker to build trusted client relationships across in-person, appointment, and digital channels.

You will greet clients, process basic transactions, open accounts, and educate customers on deposit and loan products while leveraging a digital-first approach. Prior customer service experience in retail banking is preferred; a high school diploma is required.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience.

Responsibilities

• Build and foster client relationships through proactive outreach.
• Educate clients on deposit and loan products.
• Open new consumer and business accounts.
• Process basic transactions and greet clients.
• Advise on digital banking products and self-service options.
• Collaborate with branch team to serve clients.
• Complete credit applications as needed.

Skills

Relationship building

Communication skills

Bank policies

Customer service

Digital banking

Needs assessment

Education

High school diploma or equivalent

Job description

U.S. Bank in Kentucky is seeking a Relationship Banker to build trusted client relationships across in-person, appointment, and digital channels.

You will greet clients, process basic transactions, open accounts, and educate customers on deposit and loan products while leveraging a digital-first approach. Prior customer service experience in retail banking is preferred; a high school diploma is required.