Digital-First Relationship Banker

Us Bank; Alexandria (KY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Parental leave

401(k)

Job summary

U.S. Bank in Kentucky seeks a Relationship Banker to engage customers across in-person, appointment, and digital channels, providing trusted guidance on deposits and loans while helping clients reach financial goals.

You will open new accounts, provide service, educate clients on digital self-service tools, and partner with branch colleagues to ensure an excellent client experience and operational accuracy.

Qualifications

• High school diploma or equivalent is required.
• Typical retail banking experience of less than four years or related training.
• Strong ability to build and foster client relationships.
• Proficiency with digital banking products and self-service tools.

Responsibilities

• Engage customers across in-person, appointment, and virtual channels to provide banking guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital self-service options and bank products.
• Collaborate with branch team to deliver excellent client experiences.
• Maintain knowledge of bank policies and products and ensure accuracy.

Skills

Relationship building

Customer service

Communication skills

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank in Kentucky seeks a Relationship Banker to engage customers across in-person, appointment, and digital channels, providing trusted guidance on deposits and loans while helping clients reach financial goals.

You will open new accounts, provide service, educate clients on digital self-service tools, and partner with branch colleagues to ensure an excellent client experience and operational accuracy.