Digital-First Relationship Banker

Usbank; Fergus Falls (MN); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker in Fergus Falls, MN to engage customers across in-person, appointment, and digital channels. You will assess needs, explain deposit and loan products, and open new accounts while guiding clients through digital tools.

Role emphasizes building trust, proactive outreach, and collaboration with branch teams to deliver an exceptional client experience, with NMLS registration required and background/credit checks as part of the process.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• NMLS registration is required under the S.A.F.E. Act of 2008 and Regulation Z.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engages and communicates with clients to assess banking needs and provide solutions.
• Open new consumer and business accounts and process service requests and credit applications.
• Educate clients on digital products and self-service options to meet financial needs.

Skills

Relationship building

Client communication

Digital banking products

Customer service

Digital self-service tech

Needs assessment

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Fergus Falls, MN to engage customers across in-person, appointment, and digital channels. You will assess needs, explain deposit and loan products, and open new accounts while guiding clients through digital tools.

Role emphasizes building trust, proactive outreach, and collaboration with branch teams to deliver an exceptional client experience, with NMLS registration required and background/credit checks as part of the process.