Digital-First Client Relationship Consultant

U.S. Bank; Vancouver (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life Insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave & Safe Leave

Job summary

U.S. Bank in the United States is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and promoting digital-first banking options.

You will open new consumer and business accounts, process transactions, and collaborate with branch teams to meet clients' goals while maintaining regulatory and service standards.

Qualifications

• High school diploma or equivalent is required.
• Typically 3–4 years of retail banking experience or related training.

Responsibilities

• Build and foster relationships with clients through multiple channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital services.
• Collaborate with branch teams to meet clients' financial goals and needs.

Skills

Relationship building

Customer service

Communication

Digital banking

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank in the United States is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and promoting digital-first banking options.

You will open new consumer and business accounts, process transactions, and collaborate with branch teams to meet clients' goals while maintaining regulatory and service standards.