Digital-First Client Relationship Consultant

Us Bank; Marion (IL); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance and a digital-first experience.

You will open new consumer and business accounts, process requests, educate clients on digital products, and collaborate with branch teams to meet each client’s goals. The role requires strong relationship skills and compliance with applicable regulations.

Qualifications

• Proven ability to build and foster client relationships.
• Strong customer service and interpersonal skills.
• Comfort with digital banking products and self-service tools.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self‑service technologies.
• Collaborates with branch team members to meet client goals.

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance and a digital-first experience.

You will open new consumer and business accounts, process requests, educate clients on digital products, and collaborate with branch teams to meet each client’s goals. The role requires strong relationship skills and compliance with applicable regulations.