Digital-First Client Relationship Banker

U.S. Bank; Glendale (CA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k) employer match

Paid vacation

Paid holidays

Adoption assistance

Sick & Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers through multiple channels, offering tailored solutions and a digital-first approach.

The role emphasizes building trust, understanding banking needs, and educating clients on products and services while working closely with branch teams to ensure a superior client experience. Responsibilities include opening accounts, processing requests, and promoting digital self-service tools, with a firm emphasis on regulatory

Qualifications

• High school diploma or equivalent.
• Typically four to five years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on needs by engaging and communicating with clients.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Works with branch team to deliver an optimal client experience.

Skills

Relationship building

Client engagement

Communication

Sales campaigns

Digital banking

Customer service

Team collaboration

Financial services

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers through multiple channels, offering tailored solutions and a digital-first approach.

The role emphasizes building trust, understanding banking needs, and educating clients on products and services while working closely with branch teams to ensure a superior client experience. Responsibilities include opening accounts, processing requests, and promoting digital self-service tools, with a firm emphasis on regulatory