Digital-First Client Relationship Advisor

U.S. Bank; Madisonville (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Holidays

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, process basic transactions, and promote digital products while delivering excellent service.

The role requires NMLS registration, background/credit checks, and adherence to regulatory requirements. Benefits include healthcare, retirement plans, and paid leave.

Qualifications

• High school diploma or equivalent
• Typically 3–4 years of retail banking experience or a combination of experience and training
• Proven ability to build and foster relationships with clients through proactive outreach and follow up

Responsibilities

• Open new consumer and business accounts and process service requests
• Provide guidance on deposit and loan products and services
• Educate clients on digital products and self-service options
• Identify client needs and recommend solutions based on goals
• Maintain knowledge of branch policies and support systems

Skills

Relationship building

Client communication

Customer service

Digital banking

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, process basic transactions, and promote digital products while delivering excellent service.

The role requires NMLS registration, background/credit checks, and adherence to regulatory requirements. Benefits include healthcare, retirement plans, and paid leave.