Digital-First Branch Manager: Lead Growth & Service

Citizens

Norwell (MA)

On-site

USD 89,100 - 112,530

Full time

14 days+

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Benefits offered by this job

Competitive pay
Comprehensive medical, dental, and vision coverage
Retirement benefits
Maternity/Paternity leave
Education reimbursement
Wellness programs

Job summary

A leading financial institution is seeking a Branch Manager to lead and inspire a team in achieving sales and customer experience goals. The role involves driving branch performance, nurturing community relationships, and developing talent within a collaborative environment. Candidates should have significant sales management experience and a proven track record in delivering outstanding customer service. The position offers competitive pay and comprehensive benefits, including flexible work arrangements and personal growth opportunities.

Qualifications

  • 4 years sales management experience in Retail or Branch Banking.
  • Proven ability to coach and develop team members.
  • Experience managing objectives in a profit and loss environment.

Responsibilities

  • Lead branch performance and sales growth.
  • Drive exceptional customer experience.
  • Develop colleagues to meet evolving business needs.

Skills

Leadership experience
Sales management
Customer service
Financial acumen
Communication skills

Education

High School diploma or equivalent
Associate's or Bachelor’s degree preferred

Job description

A leading financial institution is seeking a Branch Manager to lead and inspire a team in achieving sales and customer experience goals. The role involves driving branch performance, nurturing community relationships, and developing talent within a collaborative environment. Candidates should have significant sales management experience and a proven track record in delivering outstanding customer service. The position offers competitive pay and comprehensive benefits, including flexible work arrangements and personal growth opportunities.
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