Digital Experience Manager — Platform Adoption & Strategy

SHI International Corp.; Maine; On-site; USD 95,000 - 125,000; Full time

Job summary

SHI International Corp. is seeking a Digital Experience Manager to shape how SHI One is positioned and adopted across customer journeys.

You’ll partner with Marketing, Digital, Product, and Sales to define value, entry experiences, and initial use cases ensuring meaningful impact for prospects and customers. Operating at the intersection of marketing, CX, and product management, you’ll translate capabilities into customer value, drive platform adoption, and align SHI One with broader campaigns

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• 5–10 years in digital experience, product marketing, or customer experience.
• Experience influencing cross-functional teams within a matrixed organization.

Responsibilities

• Shape SHI One value proposition for key audiences and measure adoption.
• Collaborate with marketing, product, and sales to drive engagement.
• Define entry experiences and pilot programs to deliver rapid value.
• Translate customer feedback into platform enhancements and roadmaps.

Skills

Digital experience management

Product marketing

Customer journey design

B2B marketing

Cross-functional collaboration

Project management

Analytics

Stakeholder management

Travel willingness

Education

Bachelor’s degree in Marketing, Business, Communications, Product Management, Digital Experience, or related field

Job description

SHI International Corp. is seeking a Digital Experience Manager to shape how SHI One is positioned and adopted across customer journeys.

You’ll partner with Marketing, Digital, Product, and Sales to define value, entry experiences, and initial use cases ensuring meaningful impact for prospects and customers. Operating at the intersection of marketing, CX, and product management, you’ll translate capabilities into customer value, drive platform adoption, and align SHI One with broader campaigns