Digital Delivery Lead — Agile & PMO

Bank of America; South Dakota; On-site; USD 78,000 - 125,000; Full time

Job summary

Bank of America is seeking a role focused on supporting the delivery and health of digital capabilities and processes. You will collaborate across stakeholders, execute on day-to-day direction, develop digital features, prep for go-to-market, monitor post-launch health, and analyze KPIs to solve business problems.

The position emphasizes agile practices, stakeholder engagement, and independent action in a fast-paced environment with in-office expectations and flexible role-specific use.

Qualifications

• 2+ years of relevant experience.
• Strong written communication and storytelling skills.
• Ability to synthesize complex information into clear, executive-ready narratives.
• Strong curiosity and ability to identify meaningful accomplishments, trends, and success stories.
• Strong organizational skills with the ability to manage multiple priorities.
• Self-starter with strong attention to detail.
• Familiarity with Microsoft Copilot and AI-enabled productivity tools.

Responsibilities

• Delivers world-class software solutions within time, scope, and budget by following established project management practices, such as planning, supervision, risk mitigation, and issue resolution
• Provides ongoing operational support by ensuring the day-to-day health of digital capabilities, including resolving defects, routing complaints, and monitoring performance metrics
• Ensures all policies, procedures, and processes are followed when delivering software solutions
• Drives Agile routines including increment planning, standups, grooming, and retrospectives
• Communicates effectively and in an engaging manner with stakeholders, partners, and teammates
• Builds and maintains relationships across stakeholders and partners in order to effectively navigate the bank and ensure successful delivery of assigned work
• Acts independently, when proactively actioning on guidance and feedback

Skills

Collaboration

Decision Making

Problem Solving

Production Support

Project Management

Agile Practices

Business Operations Management

Policies, Procedures, and Guidelines

Process Management

Stakeholder Management

Oral Communications

Presentation Skills

Product Design and Development

Product Management

Written Communications

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a role focused on supporting the delivery and health of digital capabilities and processes. You will collaborate across stakeholders, execute on day-to-day direction, develop digital features, prep for go-to-market, monitor post-launch health, and analyze KPIs to solve business problems.

The position emphasizes agile practices, stakeholder engagement, and independent action in a fast-paced environment with in-office expectations and flexible role-specific use.