Digital Product Lead — Customer Experience & Agile Delivery

Nexxt, Inc.; Wilmington (DE); On-site; USD 91,000 - 203,000; Full time

Job summary

PNC is seeking a Digital Product Manager Lead to guide multiple Agile teams delivering customer-facing experiences on the ~~~ website. You will translate strategy into roadmaps, prioritize backlogs, and measure outcomes in a large, regulated organization.

The role requires strong digital product management experience, cross-team leadership, and the ability to drive platform modernization while balancing speed, security and reliability. In-office role in Wilmington, DE.

Qualifications

• Extensive experience in digital product management and customer-facing digital delivery.
• Experience leading or coordinating multiple Agile teams.
• Ability to develop product roadmaps and manage complex backlogs.

Responsibilities

• Translate strategic direction into actionable roadmaps, priorities and delivery plans.
• Lead product execution across multiple Agile teams with aligned backlogs and release plans.
• Define epics, features, requirements, acceptance criteria and success measures.
• Prioritize customer experience improvements, platform modernization, defects and tech debt.
• Ensure accessible, mobile-first digital experiences and cross-team collaboration.
• Support launch readiness, UAT, defect triage and post-launch monitoring.

Skills

Digital product management

Agile leadership

Roadmaps

Stakeholder management

Cross-functional coordination

Education

Bachelors degree

Job description

PNC is seeking a Digital Product Manager Lead to guide multiple Agile teams delivering customer-facing experiences on the ~~~ website. You will translate strategy into roadmaps, prioritize backlogs, and measure outcomes in a large, regulated organization.

The role requires strong digital product management experience, cross-team leadership, and the ability to drive platform modernization while balancing speed, security and reliability. In-office role in Wilmington, DE.