Digital Customer Experience Teller — Transactions & Service

M&T Bank; Barre Town (VT); On-site; USD 24,796 - 36,106; Full time

Job summary

M&T Bank is looking for a Customer Service Representative in Barre, Vermont. The role involves providing exceptional service to branch customers, handling a variety of financial transactions, and engaging in lobby management to meet customer needs.

The successful candidate will have a high school diploma and at least 6 months of customer service experience. Bilingual applicants are preferred based on branch needs.

The pay for this position ranges from $18.00 to $26.21 hourly, based on experience and skills.

Qualifications

• 6+ months of customer service experience, including data entry and/or cash handling.
• Proficient with user-level internet technology.

Responsibilities

• Provide exceptional service to branch customers.
• Resolve routine customer problems in a timely manner.
• Engage in lobby management, meeting and greeting customers.

Skills

Verbal communication skills

Interpersonal skills

Exceptional customer service

Organization

Time management

Prioritization

Digital fluency

Education

High school diploma or equivalent (GED)

Job description

M&T Bank is looking for a Customer Service Representative in Barre, Vermont. The role involves providing exceptional service to branch customers, handling a variety of financial transactions, and engaging in lobby management to meet customer needs.

The successful candidate will have a high school diploma and at least 6 months of customer service experience. Bilingual applicants are preferred based on branch needs.

The pay for this position ranges from $18.00 to $26.21 hourly, based on experience and skills.