Digital Concierge & Guest Experience Lead

Socket.dev; Larose (LA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Prescribed

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

Education Assistance

401(k) Matching up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One in Larose, LA is seeking a Branch Ambassador to act as the heartbeat of our space, delivering hospitality while guiding customers through digital tools and banking services.

You’ll handle cash accurately, educate clients on mobile banking and digital payments, and help customers reach their financial goals in a friendly, community-focused environment.

This role includes comprehensive benefits and a salary of $43,680 per year.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Process high-volume cash transactions with accuracy and maintain compliance.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs and pair them with digital tools or banking solutions.
• Greet customers and maintain hospitality in a fast-paced environment.

Skills

Customer Service

Cash Handling

Retail Experience

Education

High School Diploma/GED

Tools

G-Suite

Job description

Capital One in Larose, LA is seeking a Branch Ambassador to act as the heartbeat of our space, delivering hospitality while guiding customers through digital tools and banking services.

You’ll handle cash accurately, educate clients on mobile banking and digital payments, and help customers reach their financial goals in a friendly, community-focused environment.

This role includes comprehensive benefits and a salary of $43,680 per year.