Digital Banking Concierge & Guest Advocate

Socket.dev; Minden (LA); On-site; USD 39,000 - 48,000; Part time

Benefits offered by this job

Health benefits

PTO

Education assistance

401(k) matching

Parental leave

Mental health support

Backup care

Job summary

Capital One in Minden, LA is seeking a Part Time Branch Ambassador to deliver a hospitality-focused banking experience. You will guide customers through digital tools, handle transactions accurately, and connect clients with the right solutions in a welcoming environment.

The role emphasizes curiosity, adaptability, and a passion for helping people navigate an evolving digital world, with a strong emphasis on service over sales quotas.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• The Guardian of Trust & Accuracy: perform high-volume cash transactions with 100% accuracy and uphold security/compliance standards.
• The Digital Concierge: educate clients on mobile banking, remote deposit, and contactless payments.
• The First-Line Consultant: listen to needs and match clients with digital tools or banking solutions.
• The Hospitality Lead: greet customers and maintain a welcoming, community-focused environment.

Skills

Hospitality mindset

Tech fluency

Attention to detail

Adaptability

Curiosity

Education

High School Diploma or GED

Job description

Capital One in Minden, LA is seeking a Part Time Branch Ambassador to deliver a hospitality-focused banking experience. You will guide customers through digital tools, handle transactions accurately, and connect clients with the right solutions in a welcoming environment.

The role emphasizes curiosity, adaptability, and a passion for helping people navigate an evolving digital world, with a strong emphasis on service over sales quotas.