Branch Experience Host | Digital Concierge

Capital One; Remsenburg-Speonk (NY); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Day 1 Medical, Dental, Vision

Flexible Spending Accounts

401(k) with matching up to 7.5%

Paid Time Off

Education Assistance

Parental Leave

Mental Health support

Back-up Child or Elder Care

And much more!

Job summary

Capital One is hiring a Branch Ambassador in New York to deliver hospitality-driven, customer-centric banking in a fast-paced environment. You will handle transactions, educate clients on digital tools, and identify opportunities to help customers achieve their goals.

Join a team that values service, adaptability, and community emphasis while supporting a flexible, welcoming space for clients and teammates alike.

Qualifications

• High School Diploma or GED required.
• 1 year of Retail, Sales, or Customer Service experience recommended.
• At least 6 months of cash handling experience required.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy and compliance.
• Educate clients on mobile banking, remote deposit capture and contactless payments.
• Identify client needs and pair them with the right digital tools or banking solutions.
• Greet customers and ensure a welcoming, hospitality-driven environment.

Skills

Hospitality

Tech Fluency

Precision

Adaptability

Curiosity

Education

High School Diploma or GED

Job description

Capital One is hiring a Branch Ambassador in New York to deliver hospitality-driven, customer-centric banking in a fast-paced environment. You will handle transactions, educate clients on digital tools, and identify opportunities to help customers achieve their goals.

Join a team that values service, adaptability, and community emphasis while supporting a flexible, welcoming space for clients and teammates alike.