Digital Car Sales Specialist

Tulsa; Tulsa (OK); Vor Ort; USD 30.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Medical, vision, and dental insurance

401(k) retirement plan

Group life insurance

Paid vacation

Employee discounts

Zusammenfassung

The Norton Family invites motivated individuals to join our team as Internet Sales Associates in Tulsa. You will respond to online inquiries, build relationships with customers, and guide them through the vehicle-buying process across phone, text, email, and chat.

A welcoming experience and timely follow-ups are core to success. You will use our CRM to track conversations, manage inquiries, and coordinate with the sales team.

Qualifikationen

• Positive, energetic demeanor and a strong work ethic.
• Clear, professional written and verbal communication.
• Ability to manage multiple customer conversations and follow-up tasks.
• Basic computer skills and willingness to learn dealership software and CRM tools.

Aufgaben

• Respond promptly to internet leads and inquiries via phone, email, text, or chat.
• Log and track customer information and next steps in the CRM.
• Follow response-time and follow-up standards with approved scripts.
• Ask questions to understand customer vehicle needs, timeline, and questions.
• Provide accurate first-level information about vehicles, services, and purchase process.
• Schedule dealership visits and test drives, converting inquiries to appointments.

Kenntnisse

Customer service

Communication

Multitasking

CRM software

Phone etiquette

Tools

CRM software

Microsoft Office

Jobbeschreibung

The Norton Family invites motivated individuals to join our team as Internet Sales Associates in Tulsa. You will respond to online inquiries, build relationships with customers, and guide them through the vehicle-buying process across phone, text, email, and chat.

A welcoming experience and timely follow-ups are core to success. You will use our CRM to track conversations, manage inquiries, and coordinate with the sales team.