Digital Campaign Success Manager

American City Business Journals; Charlotte (NC); On-site; USD 55,000 - 59,000; Full time

Benefits offered by this job

Parental Leave

401K Match

Flexible Spending Accounts

Employee Assistance

Dependent Scholarships

Commuter Benefits

Wellness Programs

Recognition Awards

Job summary

American City Business Journals in Charlotte, NC seeks an Account Manager to support digital sales by managing client campaigns from kickoff to wrap-up. You will optimize campaigns, provide performance insights, and maintain strong relationships with local executives and agencies.

The role emphasizes proactive communication, meticulous attention to detail, and the ability to work under tight deadlines in a fast-paced team environment. ACBJ offers rich benefits and career growth.

Qualifications

• Analytical mindset for campaign performance insights.
• Strong communication with stakeholders and teams.
• Ability to manage multiple campaigns and deadlines.
• Proactive problem solving and attention to detail.

Responsibilities

• Maintain day-to-day relationships with local account executives, Advertising Development Directors, Sales Coordinators, Sales Development Directors and clients/agencies
• Steward campaigns from start to finish (kick off calls, mid-campaign calls, wrap up calls)
• Execute campaigns accurately and efficiently
• Track and analyze performance metrics for products/campaigns
• Optimize campaigns to maximize ROI
• Lead pilot programs for new product rollouts or enhancements
• Manage Sales Hub updates for the Client Success Team
• Participate in weekly team checks
• Provide excellent customer service and address client needs promptly
• Demonstrate integrity and strong work ethic
• Communicate best practices to peers and management
• Adapt quickly in a fast-paced environment
• Collaborate with diverse personalities to meet deadlines

Skills

Analytical skills

Communication skills

Team collaboration

Time management

Problem solving

Tools

Sales Hub

Job description

American City Business Journals in Charlotte, NC seeks an Account Manager to support digital sales by managing client campaigns from kickoff to wrap-up. You will optimize campaigns, provide performance insights, and maintain strong relationships with local executives and agencies.

The role emphasizes proactive communication, meticulous attention to detail, and the ability to work under tight deadlines in a fast-paced team environment. ACBJ offers rich benefits and career growth.