Digital Campaign Operations Coordinator

Rakuten Rewards; San Mateo (CA); On-site; USD 47,000 - 80,000; Full time

Benefits offered by this job

Discretionary bonus

Health insurance

Vision insurance

Dental insurance

401k matching

PTO

Volunteer Time Off

Job summary

Rakuten Rewards, based in San Mateo, CA, is seeking an organized Digital Campaign Coordinator to manage media placements and coordinate with merchant partners for asset delivery. You will ensure timely launches, perform QA, and support the Digital Strategy team with ongoing tasks in a fast-paced setting.

Ideal candidates bring experience with scheduling tools, Salesforce CRM, and strong communication skills, with the ability to multitask and collaborate across Sales and Creative teams.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience with scheduling tools and CMS preferred.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Schedule and manage media placements across Rakuten's website and app.
• Coordinate with merchant partners to obtain assets and launch requirements.
• Maintain communication to ensure assets are accurate and on time.
• Perform QA on placements across surfaces prior to launch.
• Assist the Digital Strategy team with operational tasks and projects.
• Collaborate cross-functionally with Sales, Creative and partners for campaigns.
• Prioritize multiple tasks in a fast-paced environment, especially during peak season.

Skills

Internal scheduling tools

Salesforce CRM

Organizational skills

Written and verbal communication

Multitasking under deadlines

Team collaboration

Process improvement

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Microsoft 365

Job description

Rakuten Rewards, based in San Mateo, CA, is seeking an organized Digital Campaign Coordinator to manage media placements and coordinate with merchant partners for asset delivery. You will ensure timely launches, perform QA, and support the Digital Strategy team with ongoing tasks in a fast-paced setting.

Ideal candidates bring experience with scheduling tools, Salesforce CRM, and strong communication skills, with the ability to multitask and collaborate across Sales and Creative teams.