Digital Banking Relationship Consultant

U.S. Bank; Banning (CA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant in California to build trusted relationships with customers and advise on deposits, loans and digital banking options.

You will open accounts, complete service requests, and educate clients on self-service products while delivering an exceptional client experience. Role requires engaging with clients across channels, collaborating with branch teams, and driving digital-first banking solutions.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build relationships with clients via in-person, by appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposits, loans, and digital products and services.
• Collaborate with branch teams to serve clients with operational excellence.
• Proactively identify client needs and recommend appropriate solutions.

Skills

Relationship building

Customer service

Communication

Digital banking knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant in California to build trusted relationships with customers and advise on deposits, loans and digital banking options.

You will open accounts, complete service requests, and educate clients on self-service products while delivering an exceptional client experience. Role requires engaging with clients across channels, collaborating with branch teams, and driving digital-first banking solutions.