Digital Banking Relationship Advisor (Client Consultant III)

Us Bank; Chino (CA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

401(k) plan

Job summary

U.S. Bank seeks a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, providing tailored banking counsel. You’ll build trust, assess needs, and recommend deposit and loan solutions while educating clients on digital tools and services.

The role emphasizes proactive outreach, collaboration with branch teams, and delivering an optimized client experience with accuracy and care.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to meet financial needs.

Skills

Relationship building

Client communication

Digital products

Self-service tech

Customer service

Sales campaigns

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, providing tailored banking counsel. You’ll build trust, assess needs, and recommend deposit and loan solutions while educating clients on digital tools and services.

The role emphasizes proactive outreach, collaboration with branch teams, and delivering an optimized client experience with accuracy and care.