Digital Banking Relationship Advisor

U.S. Bank; Orange Cove (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Disability leave

Job summary

U.S. Bank is seeking a Relationship Banker to build and maintain strong client relationships by understanding their banking needs and offering suitable solutions.

You will engage with customers face-to-face and via digital channels to open accounts, process transactions, and promote bank products and services. The role emphasizes a digital-first mindset, customer-service excellence, and collaboration with branch teams to deliver an outstanding client experience.

Qualifications

• Proven ability to build and foster relationships with clients.
• Strong customer service and interpersonal skills.
• Familiarity with digital banking products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, learning about their financial needs.
• Identifies solutions for clients by effectively engaging and communicating with them.
• Maintains knowledge of consumer and business banking products and services including digital products.
• Provides a consistent optimal client experience, greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members to best serve clients.
• Opens new consumer and business accounts and processes service requests.

Skills

Relationship building

Customer service

Communication

Digital banking knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build and maintain strong client relationships by understanding their banking needs and offering suitable solutions.

You will engage with customers face-to-face and via digital channels to open accounts, process transactions, and promote bank products and services. The role emphasizes a digital-first mindset, customer-service excellence, and collaboration with branch teams to deliver an outstanding client experience.