Digital Banking Experience Specialist

First National Bank of Central Texas; College Station (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent benefits package

Supportive team culture

Reasonable accommodations for disabilities

Job summary

A regional banking institution in College Station is seeking a Digital Services Specialist to enhance online banking experiences. The ideal candidate will be detail-oriented and technically proficient, responsible for supporting banking tools and educating staff and customers. A High School Diploma or GED is required. This full-time position offers competitive benefits and an inclusive work environment.

Qualifications

• Detail-oriented and technically proficient professional is required.
• Experience in digital banking and customer service is advantageous.

Responsibilities

• Support and troubleshoot digital banking tools.
• Ensure security protocols are followed.
• Educate staff and assist customers.
• Collaborate across departments for product awareness and adoption.

Skills

Strong Communication Skills

Customer Experience Preferred

Education

High School Diploma or equivalent GED

Job description

A regional banking institution in College Station is seeking a Digital Services Specialist to enhance online banking experiences. The ideal candidate will be detail-oriented and technically proficient, responsible for supporting banking tools and educating staff and customers. A High School Diploma or GED is required. This full-time position offers competitive benefits and an inclusive work environment.