Digital Banking Concierge & Hospitality Lead

Capital One; Edison (NJ); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

Education Assistance

401(k) Matching

Paid Parental Leave

Mental Health Support

Backup Child/Elder Care

Job summary

Capital One in Edison, NJ seeks a Full Time Branch Ambassador to be the heartbeat of our Central Jersey space. You’ll combine hospitality with digital tools, helping customers with deposits, mobile banking, and everyday banking needs.

You bring a high school diploma, customer service experience, and cash handling, with bilingual English/Spanish preferred. The role offers a flexible schedule, strong growth, and a benefits-packed program.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• Preferred: Associate’s degree; 2+ years of Retail or Customer-facing experience; Proficient in G-Suite; Bilingual in English and Spanish.

Responsibilities

• Execute high-volume cash transactions with accuracy and integrity.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify client needs and pair them with the right digital tools or banking solutions.
• Greet customers and maintain hospitality in a fast-paced environment.
• Ensure security, audit, and regulatory standards are met.

Skills

Hospitality Heart

Tech Fluency

Precision and Detail

Adaptability

Curiosity

Education

High School Diploma / GED

Associate’s degree

Tools

G-Suite

Job description

Capital One in Edison, NJ seeks a Full Time Branch Ambassador to be the heartbeat of our Central Jersey space. You’ll combine hospitality with digital tools, helping customers with deposits, mobile banking, and everyday banking needs.

You bring a high school diploma, customer service experience, and cash handling, with bilingual English/Spanish preferred. The role offers a flexible schedule, strong growth, and a benefits-packed program.