Part-Time Banking Concierge: Hospitality & Digital Tools

Capital One; Newark (NJ); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescriptions

Flexible Spending

Life Insurance

Disability Insurance

Paid Time Off

Education Assistance

401(k) Matching

Parental Leave

Mental Health Support

Back-up Care

Job summary

Capital One’s Part Time Branch Ambassador in the Essex/Hudson NJ Area focuses on hospitality and customer service while educating clients on digital banking tools. You will manage cash transactions with precision and help customers navigate mobile banking and other online services.

This role emphasizes a relationship-driven, human-centric approach in a fast-paced branch environment, with a flexible weekend schedule and opportunities for growth within Capital One.

Qualifications

• High School Diploma, GED, or equivalent.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• Associate’s degree preferred.
• 2+ years of Retail or Customer-fronting experience preferred.
• Proficient in G‑Suite.
• Strong written and oral communication skills.

Responsibilities

• Execute high-volume cash transactions with accuracy and maintain compliance with security and regulatory standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs and pair them with digital tools or banking solutions.
• Greet customers and maintain a welcoming, community-focused environment.

Skills

Customer service

Cash handling

Communication

Hospitality

Adaptability

Education

High School Diploma or GED

Associate’s degree

Tools

G-Suite

Job description

Capital One’s Part Time Branch Ambassador in the Essex/Hudson NJ Area focuses on hospitality and customer service while educating clients on digital banking tools. You will manage cash transactions with precision and help customers navigate mobile banking and other online services.

This role emphasizes a relationship-driven, human-centric approach in a fast-paced branch environment, with a flexible weekend schedule and opportunities for growth within Capital One.