Branch Concierge & Digital Banking Guide

Capital One; Nutley (NJ); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Education Assistance

Mental Health support

Paid Time Off

Back-up Child or Elder Care

401(k) matching up to 7.5%

Paid Parental Leave

Day 1 medical/dental/vision coverage

Job summary

Capital One is hiring a Part Time Branch Ambassador for the Passaic/Essex NJ area. You will be a hospitality-focused frontline adviser, handling cash transactions accurately and guiding clients through digital banking tools.

The role emphasizes relationship-building, curiosity, and adaptability in a fast-moving banking environment, with a focus on human-centric service in a community-focused branch.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify client needs and pair them with the right digital tools or banking solutions.
• Greet customers and maintain a welcoming environment while balancing efficiency and hospitality.

Skills

Hospitality Heart

Tech Fluency

Precision and Detail

Adaptability

Curiosity

Education

High School Diploma or equivalent

Associate’s degree

Tools

G-Suite

Job description

Capital One is hiring a Part Time Branch Ambassador for the Passaic/Essex NJ area. You will be a hospitality-focused frontline adviser, handling cash transactions accurately and guiding clients through digital banking tools.

The role emphasizes relationship-building, curiosity, and adaptability in a fast-moving banking environment, with a focus on human-centric service in a community-focused branch.