Client Relationship Banker — Digital Banking Advisor

U.S. Bank; Shelbyville (KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare benefits

Life insurance

Disability leave

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

The U.S. Bank in Shelbyville, KY is seeking a Client Relationship Consultant to build strong client relationships across in-person, by appointment, and virtual channels, providing tailored banking guidance and promoting digital self-service options.

You will open new consumer and business accounts, educate customers on deposit and loan products, and collaborate with branch teams to deliver an accurate, high-quality client experience.

Qualifications

• High school diploma or equivalent is required.
• 3–4 years of customer service experience.
• 3–4 years of sales experience.
• Ability to build client relationships and explain banking products.

Responsibilities

• Build relationships with customers across channels to provide the best possible guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to deliver an accurate, high-quality client experience.

Skills

Customer service

Sales

Communication

Education

High school diploma or equivalent

Tools

CRM systems

Digital banking tools

Job description

The U.S. Bank in Shelbyville, KY is seeking a Client Relationship Consultant to build strong client relationships across in-person, by appointment, and virtual channels, providing tailored banking guidance and promoting digital self-service options.

You will open new consumer and business accounts, educate customers on deposit and loan products, and collaborate with branch teams to deliver an accurate, high-quality client experience.