Digital Banking Client Advisor

Us Bank; Kansas City (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank Kansas City seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering thoughtful counsel and a digital-first experience.

You will assess banking needs, open consumer and business accounts, process transactions, and educate clients on deposits, loans, and digital tools, while partnering with branch colleagues to serve clients well.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or related training.

Responsibilities

• Engage customers through in-person, by appointment, and virtual channels to provide counsel.
• Build client relationships with proactive outreach and follow-up.
• Open consumer and business accounts and process basic transactions.
• Educate clients on digital banking tools and services.
• Collaborate with branch teams to deliver exceptional service.

Skills

Relationship building

Proactive outreach

Customer service

Communication skills

Digital banking knowledge

Financial guidance

Needs assessment

Education

High school diploma

Tools

CRM systems

Banking software

Job description

U.S. Bank Kansas City seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering thoughtful counsel and a digital-first experience.

You will assess banking needs, open consumer and business accounts, process transactions, and educate clients on deposits, loans, and digital tools, while partnering with branch colleagues to serve clients well.