Client Relationship Advisor, Digital Banking

U.S. Bank; Saint Cloud (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Sick and Safe Leave accruals

Job summary

U.S. Bank seeks a Client Relationship Consultant to engage customers through in-person, by appointment, and virtual channels, offering tailored financial guidance and promoting digital-first solutions.

In this role you will build trusted client relationships, assess needs, open accounts, and educate on deposits and loans while collaborating with branch teams. A service mindset and digital fluency are essential.

Qualifications

• Customer-facing banking experience or related retail experience.
• Strong communication and interpersonal skills with clients.
• Familiarity with digital banking products and self-service tools.

Responsibilities

• Build relationships with clients across in-person, appointment, and virtual channels.
• Assess clients' banking needs and educate on products and services.
• Open consumer and business accounts and process service requests.
• Promote digital products and ensure accurate onboarding and transactions.

Skills

Relationship building

Proactive outreach

Communication skills

Customer service

Digital products knowledge

Self-service tech familiarity

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Client Relationship Consultant to engage customers through in-person, by appointment, and virtual channels, offering tailored financial guidance and promoting digital-first solutions.

In this role you will build trusted client relationships, assess needs, open accounts, and educate on deposits and loans while collaborating with branch teams. A service mindset and digital fluency are essential.