Digital Auto Sales Specialist — CRM-Driven

RideNow Group; Kennewick (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health & Wellness: Medical, Pharmacy,

401(k) and disability insurance

Paid Time Off & Holidays

Job summary

RideNow Powersports Tri-Cities is seeking an Internet Sales Specialist to handle online leads and phone inquiries, schedule appointments, and follow up with customers. You will learn current inventory details and help customers find the right vehicle while maintaining clear communication across channels.

The role emphasizes organization, professional communication, and building long‑term customer relationships in a fast-paced dealership environment.

Qualifications

• 1+ year of experience in a dealership or internet sales environment (automotive or powersports preferred).
• Strong communication skills, both written and verbal.
• Comfortable using CRM software and working with multiple online tools.
• Detail‑oriented with strong follow‑up habits and organizational skills.
• Friendly, professional attitude and willingness to learn.

Responsibilities

• Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
• Confirm and manage appointments, and provide friendly follow-up with unsold customers.
• Communicate clearly and professionally through email, text, and phone—always aiming to be helpful, honest, and accurate.
• Stay in touch with past customers to build loyalty and long‑term relationships.
• Learn and maintain up‑to‑date knowledge of current inventory and assist customers in finding the right vehicle.
• Accurately log customer information and follow‑ups in our CRM to ensure a smooth sales process.
• Work collaboratively with teammates across departments to give customers a great overall experience.

Skills

Communication skills

Detail oriented

Organizational skills

Friendly attitude

Tools

CRM software

Job description

RideNow Powersports Tri-Cities is seeking an Internet Sales Specialist to handle online leads and phone inquiries, schedule appointments, and follow up with customers. You will learn current inventory details and help customers find the right vehicle while maintaining clear communication across channels.

The role emphasizes organization, professional communication, and building long‑term customer relationships in a fast-paced dealership environment.