Digital Auto Sales Specialist

DARCARS Automotive Group; Virginia; On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

401k

Paid holidays & PTO

Employee discounts on vehicle"s, parts

Internal career advancement

Community service initiatives

Job summary

DARCARS Automotive Group is hiring an Internet Sales Representative to join our corporate team. The role focuses on nurturing digital prospects, guiding them through a needs-analysis using the DARCARS Approach to Sales, and connecting them with an in-store sales manager for path to purchase.

An emphasis is placed on timely follow-up and exceptional customer experience. You will pull inquiries from our CRM, respond via preferred channel, convert inquiries to dealership visits, and maintain

Qualifications

• Computer savvy with MS Office knowledge.
• Quickly absorb product and service information.
• Excellent listening, verbal and written communication skills.
• Able to work weekends and holidays.
• Must have a valid driver’s license and reliable transportation.

Responsibilities

• Pull inquiries from CRM and respond via phone, text, chat, or email.
• Serve as the first-level product/brand expert and guide prospects.
• Convert inquiries to dealership visits and set test-drive appointments.
• Adhere to customer scripts and maintain CRM records in real time.
• Develop and maintain relationships with store personnel and meet performance objectives.

Skills

MS Office

Quick learner

Communication skills

Listening skills

Written communication

Customer service

Tools

CRM

Job description

DARCARS Automotive Group is hiring an Internet Sales Representative to join our corporate team. The role focuses on nurturing digital prospects, guiding them through a needs-analysis using the DARCARS Approach to Sales, and connecting them with an in-store sales manager for path to purchase.

An emphasis is placed on timely follow-up and exceptional customer experience. You will pull inquiries from our CRM, respond via preferred channel, convert inquiries to dealership visits, and maintain