Corporate Automotive Internet Sales Representative

DARCARS Automotive Group; Rockville (MD); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Short-term and long-term disability plans

Life Insurance

Employee discounts on vehicle purchases

Opportunities for community service

Job summary

DARCARS Automotive Group is looking for an Internet Sales Representative based in Rockville, Maryland, to manage digital business prospects and nurture inbound inquiries. The role involves guiding potential customers through a needs analysis using the DARCARS Approach to Sales.

The successful candidate will have exceptional communication skills and must be computer savvy. This position offers potential earnings between $42K to $70K based on experience, with opportunities for employee discounts and community service initiatives.

Qualifications

• Must be able to work weekends and holidays.
• Driver's license and reliable transportation are required.

Responsibilities

• Manage digital business prospects through inquiries.
• Provide dealership and product information.
• Convert inquiries to dealership visits and set appointments.

Skills

Computer savvy

Exceptional communication skills

Quick learner

Persistence

Job description

DARCARS Automotive Group is now hiring for an Internet Sales Representative to join our team! Potential earnings based on experience from $42K to $70K. Must be able to commute to different dealership locations.

As an Internet Sales Representative, your job is vital in managing our digital business prospects. Your job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales. This involves providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will further navigate their path to purchase. As an Internet Representative, you must ensure timely follow-up and provide an exceptional experience with every interaction.

In this role, you'll:

• Pull inquiries from our Customer Relationship Management system (CRM) and respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference
• Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand
• Convert inquiries to dealership visits; set appointments for test drive and further selection/purchase support
• Adhere to customer communication scripts
• Ensure 100% of contact activity by recording customer information in the CRM in real time and develop/maintain relationships with related store personnel
• Commute from dealership to dealership (must have a valid driver's license and reliable transportation)

For this role, you'll need to be:

• You are computer savvy with a full working knowledge of Microsoft Office Suite
• You are a quick-study, able to absorb substantive product and service information
• You have exceptional listening, verbal, and written communication skills
• You are able to work weekends and holidays
• You have demonstrated a commitment to process improvement, innovation, and excellence
• You are persistent and eager to learn new things and share new ideas in a collaborative, team environment
• Short-term and long-term disability plans
• Life Insurance
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.